IT Specialist I

2 days ago

Grand Rapids, Michigan, United States Lear Corporation EEDS & Interiors Full time
About the Role

We are seeking a highly skilled IT Specialist to join our team at Lear Corporation. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Provide direct technical support to employees using computer equipment for office applications
  • Install and configure equipment and software, perform maintenance, and troubleshoot problems to resolve hardware/software issues
  • Administer manufacturing unit's network structure with Windows server, SQL, and Deployment Servers capabilities
  • Support production calls for assistance, complete Ivanti requests, and provide white-gloved service for escalated requests
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
  • Work with customer's broadcast monitoring, and troubleshoot Server/PC hardware, software, and network connectivity issues for Lear
  • Maintain routine SOX (Sarbanes-Oxley Compliance) requirement forms and procedures
  • Assist in LRP and Budget Planning, as well as checkbook monitoring
  • Log daily shift requests and document new procedures
  • Monitor daily backups
  • Provide off-hours support
  • Verify and maintain all Antivirus and utility patches are in place
  • Assist in managing crisis situations, which may involve complex technical hardware or software problems
  • Consult with vendor or corporate representatives to define equipment or service needs
  • Monitor IT operations and complaints to identify and evaluate the effectiveness of operations and identify problems that need to be addressed
  • Work with Active Directory, user accounts, groups, and privileges, maintain events and logs
  • Assist with Shopfloor Application Changes (LearPICS, LPS, LFG, etc.)
  • Equipment configuration - PCs, Printers, Scanners, Thin Clients
  • Provide technical support to production, quality, maintenance, shipping, and other departments as needed in a 24/7 environment
  • Keep abreast of the latest technologies
  • Assist with shift coverage as needed
  • Complete other tasks as assigned
Requirements
  • Two-year college degree in Information Systems or four years previous experience in the IT field
  • Hardware and Network Troubleshooting Skills
  • Manufacturing industry experience preferred
  • One-year automotive industry experience desirable
  • Excellent written and verbal communication skills
  • Strong interpersonal and organizational skills
  • Ability to work independently or in a collaborative environment
  • Must be able to adapt to a demanding environment and to multi-task
Bonus If You Demonstrate the Following
  • Ability to function as local Project Manager for major projects (Life Cycle, Launches, Enhancements)

Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace. Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.

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