Financial Services Representative

4 weeks ago


Niagara Falls, New York, United States Citizens Financial Group, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Financial Services Representative to join our team at Citizens Financial Group, Inc. As a key member of our branch team, you will play a vital role in delivering exceptional customer experiences and helping our customers achieve their financial goals.

Key Responsibilities
  • Greet customers in our lobbies and provide personalized advice and solutions to meet their financial needs.
  • Demonstrate a strong understanding of our products and services, and effectively communicate their benefits to customers.
  • Process transactions, including cash and digital payments, and ensure accurate cash handling and adherence to financial policies and procedures.
  • Meet quarterly referral goals and contribute to the growth and success of our branch team.
What We Offer
  • A competitive salary range of $17.00-$22.00 per hour, based on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision coverage, retirement benefits, and paid time off.
  • Opportunities for career growth and development, including training, coaching, and career planning resources.
  • A commitment to community, with 4 hours of paid time off annually for volunteering and matching donations to eligible 501(c)(3) organizations.
Requirements
  • High school degree or equivalent.
  • Minimum 1 year of demonstrated customer experience, recommending and referring products and services to customers.
  • Strong listening and communication skills, with the ability to effectively ask questions and identify customer needs.
  • Ability to problem-solve and provide solutions to customer issues.
  • Customer-centric approach, with a focus on delivering exceptional service.
How to Apply

Interested candidates should submit their application, including a resume and cover letter, through our website. A recruiter will review your application and contact you to discuss next steps.



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