Full Time Shift Manager II

6 days ago

Appleton Wisconsin, United States Festival Foods Full time
Job Summary

The Shift Manager II is a key leadership role within Festival Foods, responsible for overseeing the day-to-day operations of the store. This position requires a strong leader who can motivate and guide a team of associates to achieve exceptional customer service and sales results.

Key Responsibilities
  • Leadership and Team Management: Lead, coach, and develop a team of associates to achieve sales and customer service goals.
  • Store Operations: Oversee the efficient operation of the store, including inventory management, merchandising, and visual displays.
  • Customer Service: Provide exceptional customer service, addressing guest concerns and resolving issues in a timely and professional manner.
  • Quality Control: Ensure product safety and freshness, and report any quality defects to department managers.
  • Safety and Security: Maintain a safe and clean work environment, adhering to all occupational safety standards and policies.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team to achieve sales and customer service goals.
  • Communication Skills: Excellent oral and written communication skills, with the ability to effectively communicate with associates, department managers, and guests.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions to improve store operations and customer service.
  • Attention to Detail: Strong attention to detail, with the ability to maintain accurate records and reports.
Benefits
  • Competitive Pay: Hourly associates are paid weekly, with opportunities for premium pay and bonuses.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) and Employee Stock Ownership Plan (ESOP).
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.

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