Shift Manager
2 weeks ago
About the Role:
Dunkin' is seeking proactive and dedicated Shift Managers who are accountable for managing daily shifts in a high-volume environment. If you thrive on responsibility, enjoy leading a team, and are ready to make an impact, we want you on our team.
Key Responsibilities:
- Shift Management: Effectively deploy team members to maintain the speed of service and operational efficiency.
- Customer Service: Ensure excellent hospitality and customer service to make every guest feel welcomed and valued.
- Team Environment: Foster a proactive and positive work environment for the Dunkin' team.
- Training & Development: Train and guide new team members to perform at their best.
- Leadership: Support and work under the direction of the central management team to achieve store goals.
Requirements:
- Availability: Must be available to work any 5 days a week, including weekends and holidays, based on business needs.
- Punctuality: Value punctuality and reliability as essential virtues.
- Communication: Exhibit optimistic communication with both the team and management.
- Problem Solving: Ability to manage understaffed situations with a positive and solution-oriented attitude.
What We're Looking For:
- Individuals who admire punctuality and reliability
- Team players who communicate effectively and maintain a positive work environment
- Leaders who can handle challenges and stay motivated under pressure
- Flexible availability to meet the demands of a high-volume operation
Why Join Dunkin'?
At Dunkin', we offer a supportive work environment, opportunities for career growth, and the chance to lead a team that delivers smiles to our guests every day. As a Shift Leader, you'll be instrumental in creating a great work environment and ensuring operational success.
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