Guest Services Representative

7 days ago


Springfield, Illinois, United States Extended Stay Full time
Guest Services Representative

At Extended Stay, we're looking for a skilled Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities:
  • Assist guests with all requests and inquiries in a timely and professional manner
  • Process reservations, registration, and departures according to company guidelines
  • Collect and maintain accurate guest information for potential sales leads
  • Provide reasonable accommodations and respond to guest requests with diligence

We're committed to providing a safe and welcoming environment for our guests, and we're looking for someone who shares our values. If you're a team player with excellent communication skills and a passion for delivering exceptional customer service, we'd love to hear from you.



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