Customer Service Professional

2 days ago


Gadsden, Alabama, United States Mike Alfred - State Farm Agent Full time

As a Customer Service Representative with Mike Alfred - State Farm Agent, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other team members, and anticipating community needs.

We look forward to connecting with driven and sales-minded candidates who are customer-focused and empathetic. This role offers internal growth opportunities for those who thrive in a dynamic environment.

Responsibilities:

  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Qualifications:

  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Estimated salary: $45,000 - $60,000 per year.



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