Customer Service Specialist

5 days ago


Gadsden, Alabama, United States Travel Centers Of America Full time

As a Customer Service Specialist with TravelCenters of America, you will be responsible for delivering exceptional customer experiences in our quick service restaurants. With a focus on great customer service, we are looking for dedicated individuals who can work well under pressure and provide friendly, accurate, and efficient service to our guests.

Key Responsibilities:
  • Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude
  • Provide great tasting/quality food and a clean restaurant environment for all guests
  • Process transactions on a point-of-sale (POS) register
  • Prioritize work according to the kitchen and dining guest needs
  • Maintain equipment per operating standards
  • Follow proper safety procedures when handling and/or preparing food
  • Establish strong communication and rapport with leaders and co-workers

We offer a competitive salary of $10.00 - 14.00 per hour, depending on experience and qualifications. Our benefits package includes medical, dental, vision, and life insurance, 401(k) with a company match, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and a wide variety of discounts on technology, travel, food, and fuel.



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