Account Manager

3 days ago


Wichita, Kansas, United States Syndeo Full time
Account Manager / Reservation Specialist

Syndeo Staffing is seeking a highly skilled Account Manager / Reservation Specialist to join our team. As a key member of our team, you will be responsible for communicating with vendors to negotiate and oversee customers' travel arrangements.

Key Responsibilities:
  • Utilize reservation systems to book hotel rooms for customers efficiently.
  • Gather all necessary information from customers to ensure a smooth reservation process.
  • Collaborate with hotel partners to negotiate competitive room rates for customers.
  • Utilize market knowledge and industry trends to secure the best possible rates and value-added benefits for customers.
  • Maintain strong relationships with hotel representatives to ensure effective communication and foster mutually beneficial partnerships.
  • Handle last-minute reservation changes, cancellations, and modifications promptly and efficiently.
  • Respond to urgent customer requests to ensure a high level of customer satisfaction.
Requirements:
  • High school diploma and/or GED equivalent.
  • Minimum of 1+ years of experience in a business office environment.
  • Hotel industry experience preferred.
  • Proficiency in computers, with hands-on experience utilizing Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and accuracy.
  • Ability to work independently and multitask effectively in a fast-paced team environment.
Schedule:
  • Office is open 24/7 to accommodate clientele.
  • Desired schedule - 2nd shift 1:30 pm - 10 pm with a 30-minute lunch.

Please note that this position is in-office with no remote working capability.



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