RN Triage Specialist

4 weeks ago


Naperville, Illinois, United States Northshore Full time
Job Summary

We are seeking a skilled RN Triage Specialist to join our team at Northshore. The successful candidate will be responsible for providing exceptional patient care through telephone triage, ensuring timely and effective management of patient needs.

Key Responsibilities
  • Conduct thorough patient assessments via telephone, utilizing nursing skills to determine problems and provide appropriate guidance.
  • Direct patients to the appropriate level of care, whether emergency department, urgent care centers, or physician offices, in accordance with established protocols.
  • Collaborate with clinical staff to ensure seamless communication and coordination of patient care.
  • Provide education and support to patients and caregivers, utilizing teach-back methodology to ensure understanding and compliance.
  • Escalate high-risk situations to emergency services, as necessary.
  • Prepare patients for exams and procedures, ensuring a comfortable and efficient experience.
  • Perform immunizations and assist with diagnostic procedures, as required.
Requirements
  • Bachelor's Degree in Science, preferred.
  • 1 year of telephone triage experience, preferably in a medical setting.
  • Current RN licensure in the State of Illinois.
  • American Red Cross CPR certification.
What We Offer
  • Career pathways for professional growth and development.
  • Competitive medical, dental, and vision benefits.
  • Tuition reimbursement and wellness program savings plan.
  • Free parking and community involvement opportunities.

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