Nurse Triage Specialist

4 weeks ago


Naperville, Illinois, United States NorthShore University HealthSystem Full time
Job Summary:

As a Triage Nurse with NorthShore University HealthSystem, you will play a critical role in providing exceptional patient care through inbound and outbound telephone practice. Under the direction of the Supervisor, you will assess caller needs through active listening, clinical assessment, education, and advanced problem-solving abilities. You will actively manage patient's immediate and ongoing needs with attention to acute and preventative intervention.

Key Responsibilities:

Phone triage and patient education
Injections and injectable medication teaching
Occasional rooming as needed
Insurance pre-authorization and referrals
Clean and stock exam rooms

Requirements:

Current Illinois RN licensure
Current CPR for Healthcare Providers
Prior work experience in a Allergy setting, highly preferred
Bilingual Spanish preferred
Self-starter, able to handle periods of high stress
Prolonged periods of standing/walking/sitting/bending/reaching/climbing and repetitive use of hands
Able to lift up to 40 lbs. and carry/push up to 20 lbs.
Able to effectively communicate in English, both written & verbal
Flexible to scheduling changes including overtime, evening and Saturday rotation
Ability to travel to the Elmhurst and Naperville clinic locations

Benefits:

Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
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