Customer Relations Specialist

1 month ago


Grandview, Missouri, United States Baker Commodities Full time
About the Role

We are seeking a highly motivated and experienced Customer Relations Representative to join our team at Baker Commodities, Inc. As a key member of our sales and service team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and providing exceptional customer service.

Key Responsibilities
  • Solicit new business and maintain existing customer relationships in the restaurant and food processing industries.
  • Communicate with customers to determine their needs, provide solutions, and ensure overall satisfaction with our services.
  • Meet with cancelled accounts to understand the reasons for cancellation and attempt to re-activate accounts.
  • Develop and implement sales strategies to meet or exceed sales targets.
  • Provide daily reports to management and participate in team meetings to discuss sales performance and customer feedback.
Requirements
  • 3-5 years of experience in sales and customer service, preferably in the restaurant and food processing industries.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Working knowledge of Microsoft Office, including Outlook, Excel, and Word.
  • Valid driver's license and ability to travel locally up to 90% of the time.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision coverage, 401(k) with employer contribution, and paid holidays and vacation time.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • The chance to work with a leading company in the rendering industry, with a strong commitment to quality, service, and innovation.


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