Technical Support Engineer III Specialist

1 week ago


Sens, Bourgogne-Franche-Comté, United States IGT Full time

**About the Role**

Ideal candidate will have 2 to 5 years of casino operations experience, with an emphasis toward system knowledge.

We are seeking a skilled Technical Support Engineer to join our iGaming team working on the Remote Gaming Server (RGS).

The successful candidate will be responsible for researching, diagnosing, and resolving sophisticated technical issues related to RGS, ensuring that existing customers are not impacted and future revenue opportunities are considered.

The role requires strong analytical skills, ability to understand and communicate complex ideas in an audience-appropriate manner, and demonstrated front-end debugging experience.

The ideal candidate will also have prior experience working in a ticketed environment, preferably JIRA, and intermediate Linux experience.

We offer a competitive salary range of $55,177-$156,700 based on location and experience, plus comprehensive benefits package including health insurance, life insurance, disability insurance, and more.



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