Customer Service Representative

2 weeks ago


Fort Lauderdale, Florida, United States Trig's Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Trig's. As a key member of our front-end team, you will be responsible for providing exceptional customer service, leading and training front-end associates, and managing customer traffic.

**Key Responsibilities:**

  • Provide excellent customer service, ensuring a positive experience for all guests
  • Work collaboratively with teammates to achieve sales and customer satisfaction goals
  • Coach, lead, and train front-end associates to ensure they have the skills and knowledge needed to succeed
  • Manage customer traffic, assisting as needed to ensure a smooth and efficient shopping experience
  • Attend to customer inquiries, requests, and complaints promptly and professionally
  • Perform supervisory duties as needed, including opening and closing procedures
  • Operate a cash register accurately and quickly, handling customer transactions with ease
  • Bag grocery orders for customers, ensuring they are accurate and complete
  • Assist with basic cleaning duties, maintaining a clean and safe shopping environment

**Benefits:**

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) with 4% match
  • Paid time off
  • Discounts at Trig's, Tula's Cafes, Trig's Ace Hardware, and Trig's Village Market
  • Discounts at Trig's Pharmacy
  • Discounts at Tone Zone Fitness and YMCA


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