Club Loss Prevention Officer
6 days ago
We are seeking a highly skilled and experienced Loss Prevention Officer to join our team at The Ritz-Carlton. As a Loss Prevention Officer, you will be responsible for ensuring the safety and security of our guests and employees, as well as preventing and investigating losses.
Key Responsibilities- Patrol all areas of the property to ensure the safety and security of guests and employees
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
- Lock property entrances when required
- Conduct daily physical hazard inspections
- Respond to accidents, contact EMS or administer first aid/CPR as required
- Assist guests/employees during emergency situations
- Notify appropriate individuals in the event of accidents, attacks, or other incidents
- Defuse guest/employee disturbances
- Call for outside assistance if necessary
- Complete incident reports to document all Security/Loss Prevention related incidents
- Handle all interruptions and complaints
- Resolve safety hazard situations
- Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
- Report to scenes of vehicle accidents/thefts
- Call for assistance using proper code responses
- Complete a Loss Prevention shift summary/daily activity report
- Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
- Conduct investigations and gather evidence
- Conduct interviews with relevant parties
- High school diploma or equivalent
- No related work experience required
- No supervisory experience required
- None
We offer a competitive salary and benefits package, including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.
Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
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