Servicing Operations Specialist

6 days ago


alpharetta, United States Bungalow Funding Full time
Job Summary

We are seeking a highly skilled Servicing Operations Specialist to join our team at Bungalow Funding. This role is responsible for overseeing the performance of approved Sub-Servicers, ensuring that they meet the highest standards of quality and efficiency.

About the Role

The successful candidate will have a minimum of 5 years' professional mortgage servicing experience, with a strong background in GSE Mortgage servicing practices. They will be responsible for performing end-to-end surveillance on sub-servicing activities, identifying areas of concern, and driving solutions to mitigate losses.

Key Responsibilities
  • Performing day-to-day surveillance of sub-servicing activities
  • Reviewing loan level exceptions to ensure sub-servicers are servicing loans appropriately
  • Reporting quality assurance and exception review findings to management
  • Identifying and recording escalation items and potential loss items
Requirements
  • Bachelor's degree from an accredited college or university
  • Minimum of 5 years' professional mortgage servicing experience
  • Strong critical thinking skills and ability to adapt to changing environments
Estimated Salary Range

$70,000 - $90,000 per year, depending on experience.



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