Clinical Operations Manager

2 weeks ago


Gastonia, North Carolina, United States BrightSpring Health Services Full time

Company Overview

BrightSpring Health Services

Position Summary

The Clinical Operations Manager is accountable for ensuring the excellence of care delivered to patients within their designated area. This role involves collaboration with various disciplines, departments, and support services to enhance patient outcomes. The Clinical Operations Manager demonstrates effective management and leadership within clinical practices, working closely with the clinical support team while maintaining a high degree of independence to achieve optimal clinical and satisfaction outcomes efficiently.

Key Responsibilities

  • Oversee the daily clinical operations to ensure quality care and services, compliance with regulations, and support for business growth.
  • Conduct quarterly quality improvement meetings, analyze available data, identify trends, and implement improvement strategies.
  • Collaborate with leadership in executing quality improvement initiatives and corrective action plans.
  • Ensure all clinical staff complete orientation and required training successfully.
  • Manage responses to internal and external audits and surveys related to quality of care and clinical performance indicators.
  • Serve as a resource for understanding payer requirements regarding care provision and documentation.
  • Perform documentation and chart reviews to identify discrepancies in standardized care processes and areas for enhancement.
  • Facilitate case conferences to ensure coordinated care and adherence to standards.
  • Ensure compliance with documentation standards to support quality assurance and reimbursement.
  • Identify areas for performance improvement based on data analysis and clinical record reviews.
  • Guide the development of performance improvement action plans.
  • Supervise the recruitment and selection of clinical staff, ensuring fair and timely evaluations.
  • Provide mentorship and support to clinical staff, fostering a collaborative work environment.
  • Other responsibilities as assigned, which may include patient visits and on-call duties.

Qualifications

  • Bachelor's Degree in Nursing or Physical Therapy from an accredited institution preferred.
  • Current Registered Nurse (RN) or Physical Therapist (PT) license in good standing.
  • Minimum of one year in a management or supervisory role within home health care.
  • Current CPR certification.
  • Ability to communicate effectively with all levels of personnel.
  • Strong organizational skills and the ability to work independently as well as part of a team.

About BrightSpring Health Services

BrightSpring Health Services is dedicated to providing compassionate and quality care in the home environment, supporting patients, families, and caregivers during their times of need. Our mission is to empower individuals to live with dignity and fulfillment, ensuring a life well-lived.



  • Gastonia, North Carolina, United States CenterWell Home Health Full time

    Job Summary:CenterWell Home Health is seeking a highly skilled and experienced Clinical Operations Manager to oversee the delivery of high-quality patient care services in our home health setting. As a key member of our leadership team, you will be responsible for coordinating and managing the clinical operations of our team, ensuring that patients receive...


  • Gastonia, North Carolina, United States American Family Care Gastonia Full time

    Position OverviewThe role involves managing the daily functions of a healthcare facility. This includes overseeing non-clinical personnel, ensuring optimal patient care, and maintaining clinic resources. Collaboration with franchise operations is essential, and responsibilities may vary based on specific franchise requirements.Key ResponsibilitiesRecruit,...


  • Gastonia, North Carolina, United States BrightSpring Health Services Full time

    Company OverviewBrightSpring Health ServicesPosition SummaryThe Clinical Operations Manager is pivotal in ensuring the highest standards of patient care within their designated area. This role involves collaboration with various departments and support services to enhance patient outcomes. The Clinical Operations Manager exemplifies leadership and management...


  • Gastonia, North Carolina, United States Kintegra Health Full time

    Job SummaryWe are seeking an experienced IT Field Operations Supervisor to oversee the technical support team at Kintegra Health. The successful candidate will be responsible for directing the team's efforts to ensure seamless IT operations across 16 counties in North Carolina.Key ResponsibilitiesTeam Leadership: Direct and supervise the IT Field Techs,...


  • Gastonia, North Carolina, United States Kintegra Health Full time

    Job OverviewPosition Title: Acute Care Operations ManagerDepartment: Population Health and Case ManagementStatus: HourlyLocation: Clinical Environment (Varies)Reports To: Manager of Population Health and Case ManagementDirect Reports: NonePosition Summary:Under the guidance of the Population Health Manager, the Acute Care Operations Manager collaborates with...


  • Gastonia, North Carolina, United States Aramark Full time

    Job Summary:Aramark is seeking a skilled Facilities Manager I to oversee the effective maintenance and operation of our buildings, grounds, equipment, and hardware. As a key member of our team, you will be responsible for ensuring that all work is completed according to applicable regulations and standards.Key Responsibilities:Develop and implement efficient...


  • Gastonia, North Carolina, United States Aramark Full time

    Job SummaryWe are seeking a highly skilled Facilities Manager to oversee the day-to-day operations and maintenance of our facilities. The successful candidate will be responsible for ensuring the smooth functioning and code compliance of designated facilities, including equipment and systems, by managing and directly supervising the activities of the...


  • Gastonia, North Carolina, United States Kintegra Health Full time

    Job OverviewPosition Title: Clinic TechnicianFLSA Status: Non-ExemptCompensation: To Be DeterminedRole SummaryThe Clinic Technician plays a vital role in delivering patient care and executing clinical procedures within the healthcare setting. This position reports directly to the Team Clinic RN and operates under the guidance of the Clinical Services...


  • Gastonia, North Carolina, United States OE Enterprises Full time

    Job SummaryWe are seeking a highly skilled and experienced Custodial Operations Manager to join our team at OE Enterprises. As a key member of our facilities management team, you will be responsible for overseeing the daily operations of our custodial services, ensuring a clean and safe environment for our employees and visitors.Key ResponsibilitiesSupervise...


  • Gastonia, North Carolina, United States The Sparc Network Full time

    Job DescriptionJob Title: Community Support Team Lead - Clinical Services ManagerJob Summary:The Sparc Network is seeking a highly skilled and experienced Community Support Team Lead - Clinical Services Manager to join our team. As a key member of our clinical services team, you will be responsible for providing leadership and guidance to our Community...

  • Operations Manager

    4 days ago


    Gastonia, North Carolina, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a highly skilled and experienced Operations Manager to lead our store operations and customer experience initiatives. As a key member of our store leadership team, you will be responsible for delivering sales and profits while protecting our assets, providing a well-merchandised and well-stocked store, and leading a team...


  • Gastonia, North Carolina, United States Courage Kia Full time

    About the Role:Courage Kia is seeking a highly organized and detail-oriented Parts Operations Manager to join our team. As a key member of our parts department, you will be responsible for managing inventory, ensuring that all necessary parts and supplies are available for our production team.Key Responsibilities:Forecast and manage inventory levels to meet...


  • Gastonia, North Carolina, United States Carolina Therapeutic Services Full time

    Position OverviewThe People Operations Manager at Carolina Therapeutic Services will play a pivotal role in shaping the organization's human capital strategy. This position is responsible for developing and implementing comprehensive human resources policies and procedures that ensure compliance and mitigate regulatory risks.Key ResponsibilitiesPolicy...

  • Clinical Pharmacist

    4 days ago


    Gastonia, North Carolina, United States CaroMont Health Full time

    Job Summary:As a Clinical Pharmacist at CaroMont Health, you will play a vital role in delivering high-quality pharmaceutical care to our patients. Your expertise will be essential in providing medication-related services to our healthcare team, ensuring the safe and effective use of medications.Key Responsibilities:Coordinate the delivery of pharmaceutical...


  • Gastonia, North Carolina, United States Kintegra Health Full time

    Job OverviewPosition Title: Clinic TechnicianFLSA Status: Non-ExemptCompensation: To Be DeterminedRole SummaryThe Clinic Technician plays a vital role in delivering care and support to patients within the clinic environment. Reporting directly to the Team Clinic RN and under the guidance of the Clinical Services Director, this position is essential for...


  • Gastonia, North Carolina, United States CaroMont Health Full time

    Position OverviewThe role of a Clinical Pharmacist at CaroMont Health involves a comprehensive range of responsibilities aimed at fulfilling the pharmaceutical requirements of both the organization and its patients.Key ResponsibilitiesDeliver medication-related services to healthcare providers, staff, and the community.Facilitate the coordination of...


  • Gastonia, North Carolina, United States Government Jobs Full time

    Job Summary:Government Jobs is seeking a skilled Waste Management Equipment Operator to join our team. As a key member of our operations team, you will be responsible for the safe and efficient operation of heavy motorized refuse collection equipment.Key Responsibilities:Operate heavy motorized refuse collection equipment to collect and transport waste and...


  • Gastonia, North Carolina, United States Altitude Trampoline Park Full time

    About the Role:The Assistant General Manager will play a key role in the success of Altitude Trampoline Park by assisting and executing all aspects of the Huntsville operation. This includes, but is not limited to, guest services, food and beverage, training, and operations.Key Responsibilities:General:Work closely with the General Manager to assume GM...


  • Gastonia, North Carolina, United States CaroMont Health Full time

    Role Overview:As a vital member of the healthcare team, the Clinical Pharmacist will engage in a variety of responsibilities aimed at fulfilling the pharmaceutical requirements of both the organization and its patients, with a specific emphasis on the management of antimicrobial stewardship.Key Responsibilities:1. Coordinate and oversee antimicrobial...


  • Gastonia, North Carolina, United States CaroMont Health Full time

    Job Summary:As a Clinical Pharmacist at CaroMont Health, you will play a vital role in providing pharmaceutical care to patients in the emergency department. Your expertise will be essential in managing medication-related information for physicians, staff, and the community. You will serve as a liaison to assigned patient care areas, focusing on patient...