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Clinic Operations Manager

2 months ago

Gastonia, North Carolina, United States American Family Care Gastonia Full time
Position Overview

The role involves managing the daily functions of a healthcare facility. This includes overseeing non-clinical personnel, ensuring optimal patient care, and maintaining clinic resources. Collaboration with franchise operations is essential, and responsibilities may vary based on specific franchise requirements.

Key Responsibilities
  • Recruit, train, and integrate new team members
  • Supervise and assess the performance of non-provider staff
  • Collaborate with the Medical Director to uphold care standards
  • Ensure adherence to organizational policies and healthcare regulations
  • Facilitate staff meetings and professional development sessions
  • Address and resolve concerns from patients and staff
  • Oversee the cleanliness and organization of the facility
  • Track and enhance critical performance metrics
Required Qualifications
  • Bachelor's degree is preferred
  • At least two years of experience in a supervisory role within a medical office
  • Strong communication abilities
  • Commitment to exceptional customer service
  • Understanding of compliance standards
About the Company

American Family Care (AFC) is a prominent provider of healthcare services in the United States, specializing in both primary and urgent care. Each clinic is equipped with state-of-the-art medical technology. AFC Franchising, LLC (AFCF) operates as a subsidiary of AFC.