IT Infrastructure Support Specialist
3 weeks ago
Job Title:
IT Infrastructure Support Specialist
Job Location:
Bayard, NM 88023
Onsite Requirements:
Proficiency in troubleshooting, maintaining, and repairing computer and electronic systems hardware/software.
Relevant Certification to this role.
Conduct voice, network, and PC troubleshooting along with basic wireless diagnostics to identify and resolve infrastructure issues.
Job Description:
Key Responsibilities:
• Configure, deliver, and install personal computing devices, telecommunication systems, networking, and peripheral equipment following established protocols.
• Execute preventative maintenance on voice and data communication systems and related hardware while keeping precise documentation.
• Engage actively in Safety and Environmental initiatives, ensuring compliance with company policies and operational objectives.
• Troubleshoot and diagnose voice, network, PC, and basic wireless issues to resolve infrastructure challenges.
• Undertake additional responsibilities as necessary.
Qualifications:
• Minimum of two (2) years of experience in troubleshooting, maintaining, and repairing computer and electronic systems.
• Proven technical skills in the installation, repair, and upkeep of PC hardware, software, printers, fax machines, and telecommunication devices.
• Capability to analyze, troubleshoot, and diagnose issues with computers, peripherals, and voice systems effectively.
• Basic understanding of networking principles, protocols, and technologies, including wireless networking equipment.
• Fundamental knowledge of voice systems (PBX/VoIP).
• Strong communication skills, both verbal and written.
• Willingness to work weekends, holidays, rotating shifts, and both scheduled and unscheduled overtime as required.
• Customer service-oriented with strong organizational abilities.
• Awareness of occupational hazards and safety practices.
• Competence in adhering to safety protocols and recognizing potential hazards.
Preferred Qualifications:
• High School diploma or GED.
• A+ Certification.
• Network+ Certification.
Note:
This position requires candidates to be eligible to work in the United States directly for an employer without sponsorship now or in the future.
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