Outdoor Activities Coordinator

2 weeks ago


Big Sky, United States Montage International Full time

Embrace Your Passion. Share Your Expertise.

At Montage International, we are dedicated to creating unique and memorable experiences, and we rely on enthusiastic individuals to help us realize our vision. Our culture is built on the principle of pursuing what you love, and we are eager to hear from those who share this philosophy.

We encourage applications from individuals with disabilities and are committed to providing reasonable accommodations throughout our hiring process. Please engage with our hiring managers regarding any specific needs.

Internal candidates should log into Workday to submit their applications for consideration.

Please apply internally.

Outdoor Adventures Supervisor

Exceptional service is fundamental to our operations at Spanish Peaks Mountain Club. We recognize that our team members are our greatest asset, and we treat them with the same respect and kindness we extend to our members. Managed by Montage International, Spanish Peaks is a distinguished private community set within 3,500 acres at an elevation of 7,700 feet in the breathtaking Big Sky region.

The Outdoor Adventures Supervisor will play a pivotal role in crafting personalized guest experiences within the SPMC Youth & Outdoor Adventures Department. Responsibilities include ensuring the precision of the equipment rental process, leading nordic and snowshoe activities, managing the arrival and departure of guest equipment, mentoring associates, and maintaining accurate records.

  • Supervises associate scheduling
  • Leads nordic skiing and snowshoe excursions
  • Ensures cleanliness and organization within the department
  • Upholds all operational standards
  • Effectively addresses guest complaints with professionalism
  • Trains and develops associates
  • Serves as a key resource for local mountain conditions, weather, trails, lift access points, and dining options
  • Occasionally assists with youth programming
  • Performs additional duties as assigned

Qualifications:

  • Preferred college degree or equivalent education
  • Supervisory experience is advantageous
  • Nordic cross-country PSIA certification is preferred
  • Experience in luxury hospitality is a plus
  • Strong commitment to customer service with a track record of resolving guest concerns promptly
  • Excellent organizational skills
  • Strong verbal communication skills for effective interaction with guests and vendors
  • Ability to pass all binding indemnification tests from ski manufacturers in skier services
  • Extensive knowledge of recreational activities relevant to the area

Work tasks will be conducted both indoors and outdoors, with exposure to various weather conditions. Candidates must be capable of standing and moving efficiently for up to four hours at a time, lifting up to 60 lbs regularly, and pushing or pulling equipment weighing up to 250 lbs frequently. Physical tasks may include bending, stooping, squatting, and stretching to manage ski equipment.



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