Product Information Coordinator

7 days ago


Green Bay, Wisconsin, United States Schreiber Foods Full time
Job Summary:

As a Product Information Coordinator at Schreiber Foods, you will be responsible for providing exceptional internal customer service as the primary point of product information contact. You will cultivate and maintain positive customer relationships, serve as a liaison between the customer and internal departments, and provide assistance to customers in order to resolve questions and provide basic product set up information.

Key Responsibilities:

Coordinate completion of customer requests with other departments
Identify what information needs to be completed by applicable departments
Notify departments of the need for their input
Monitor completion of information to meet customer defined deadlines
Assist and work collaboratively with team members to complete database, form, or other requests for product information and obtain necessary approvals for sensitive information before supplying to customer
Set-up and maintain access rights to customer-based websites/databases
Interpret and communicate customer requirements to plant production and/or support groups
Assist other departments with answering customer or consumer product questions
Assist with internal process improvement projects

Requirements:

Bachelors Food Science or related field
0-5 years Regulatory, Quality, Nutritional, Customer Service
Strong interpersonal, verbal, written communication and organizational skills
Ability to handle proprietary information along with working in diverse situations
Strong attention to detail
Ability to work independently, and take ownership of processes
Ability to work collaboratively within a team

What We Offer:

Get not one, but TWO retirement benefits
Earn bonus pay
Earn $ for focusing on your health
Pursue development that's relevant to your role, career goals and the company
Get access to medical, prescription drug, dental and vision benefits starting day one
Experience caring like you've never experienced it before
We have a program that's completely organized by and for other partners who need extra help

About Schreiber Foods:

We are an employee-owned company that values our partners and strives to provide a supportive and inclusive work environment. We offer a range of benefits and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this role.

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