Restaurant Operations Manager
2 days ago
Overview:
Hooters of America, LLC is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- People:
- Manage and develop a high-performing team of restaurant staff
- Recruit, train, and retain top talent
- Coach and develop leadership skills
- Implement performance management and talent development programs
- Customer:
- Deliver exceptional customer service and ensure guest satisfaction
- Manage food and beverage quality, presentation, and menu launches
- Implement customer feedback and complaint resolution processes
- Financials:
- Manage restaurant profitability and inventory control
- Develop and implement sales growth strategies
- Monitor and control labor costs and scheduling
- Standards:
- Ensure responsible alcohol service and food safety practices
- Maintain high standards of cleanliness and facility maintenance
- Implement safety and security protocols
- Additional Responsibilities:
- Manage vendor relationships and negotiate contracts
- Develop and implement local store marketing strategies
- Manage to-go service and catering operations
Requirements:
- High school diploma or equivalent required
- 2+ years of full-service restaurant management experience
- Successful completion of food safety and sanitation training
- Must be 21 years of age or older
Preferred Qualifications:
- Basic knowledge of Microsoft Word and Excel
- General knowledge of full-service restaurant operations and hospitality industry
- Strong organizational and planning skills
- Strong coaching and leadership skills
Hooters of America, LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.
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