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Client Liaison Specialist
4 weeks ago
Key Responsibilities:
• Answer and direct phone calls professionally, ensuring a positive experience for clients.
• Manage client intake process, including scheduling appointments and verifying insurance coverage.
• Assist therapists with client forms and data collection, maintaining accurate and confidential records.
• Inform clients of policies and procedures, promoting transparency and understanding.
• Provide administrative support to therapists and staff, contributing to a productive and efficient work environment.
Qualifications:
• High school diploma or equivalent, with experience in medical office reception and customer service.
• Strong communication and problem-solving skills, with the ability to work effectively in a team environment.
• Familiarity with social media and Google Workspace, with proficiency in Electronic Health Record systems.
• Bilingual in Spanish preferred, with a commitment to providing excellent customer service to diverse clients.
Benefits:
• Generous PTO plan, allowing for a healthy work-life balance.
• 401K with employer match, promoting long-term financial security.
• Health Insurance, ensuring access to quality healthcare and wellness programs.
• Supportive and diverse team dedicated to helping others, fostering a positive and inclusive work environment.
