Accounts Receivable Specialist Sr

5 days ago

Boulder, Colorado, United States The GEO Group, Inc. Full time
Job Summary

We are seeking a highly skilled Accounts Receivable Specialist Sr to join our team at The GEO Group, Inc. This role will be responsible for managing customer invoicing, receipt and application of payments, collections and account reconciliation.

Key Responsibilities
  • Perform monthly Electronic Monitoring and Intercompany billing activities, including preparation, collation and review of invoices and backup for email distribution.
  • Generate and email rental, lease, maintenance, plus repair invoices and RMA credits. Perform other billing as needed.
  • Provide customer service and support for billing matters on a shared telephone line and shared email helpdesk. Issue credit/debit memos as directed.
  • Perform data entry to maintain customer records in the Company ERP system based on a contract release and/or customer communication. May assist in setting up customer in other systems.
  • Receive, sort, log and batch customer payments. Prepare and make bank deposits daily. Process credit card payments. Post checks, wires and credit card payments to customer accounts. Research accounts and reconcile as needed.
  • Prepare monthly spreadsheet to track bank deposits.
  • Address collection and inventory related issues in monthly distribution of EM billing packets as needed.
  • Prepare reports for internal and external customers as requested.
  • Receive equipment reward information from Receiving Dept., research returned units and submit check requests for participants.
  • Maintain spreadsheet for reported lost and damaged equipment; includes researching lost and found equipment for billing purposes. Compare spreadsheet to contractual billing policies and bill lost/damaged equipment accordingly.
  • Review report to determine clients who are no longer being monitored and have a credit balance. Prepare check requests to refund overpayments to clients. Process refunds in the self-pay billing system.
  • May assist inventory specialist in reconciling customers equipment inventory to ensure accurate billing, this may include reaching out to Sales team and/or customer to manage shelved equipment.
Requirements
  • High School Diploma or GED required.
  • At least three (3) years of experience in accounts receivable and billing required.
  • Experience with Zuora strongly preferred.
  • Strong computer skills proficient in Microsoft Word, Excel and Adobe.
  • Accurate typing and 10 key skills.
  • Working knowledge of Bookkeeping/Accounting.
  • Ability to manage multiple tasks/deadlines.
  • Good organizational and time management skills.
  • Excellent customer service skills.
  • Effective communication skills with internal and external contacts.
  • Problem solving ability.
  • Must be detail oriented.
  • Ability to gather data, compile information and prepare reports.
  • Ability to work with computers and the necessary software typically used by the department.
What We Offer

We offer a competitive benefits package with options for you and your family, including 3 weeks Paid Time Off, 15 Paid Holidays, 401(k) Matching, Health Insurance, Vision Insurance, Life Insurance, Health Savings Account, Tuition Reimbursement, Employee Discount, Reduced Tuition Rates, Disability Insurance, Employee Assistance Program, 401(k), Pet Insurance, Dental Insurance, Paid Training, and Flexible Spending Account.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity Employer.

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