Coffee Sales Consultant, Chicago
2 weeks ago
At Nestlé Nespresso, we prioritize our people and the exceptional quality of our coffee. As a certified B Corporation, we are dedicated to enhancing our triple bottom line:
- People: Elevating our community and fostering relationships.
- Profit: Achieving sustainable growth.
- Planet: Committing to environmental stewardship.
Your Role:
As a Coffee Sales Consultant, you will be the friendly face of our retail boutique, responsible for creating an inviting atmosphere for our customers. Your expertise will guide customers in discovering their ideal coffee selections, ensuring memorable experiences that extend beyond mere transactions.
Key Responsibilities:
- Brand Ambassador: Advocate for our mission in sustainability and quality.
- Customer Focused: Deliver exceptional service and hospitality.
- Engagement: Foster connections with customers, making them feel valued.
- Personalized Recommendations: Assess customer needs and suggest tailored coffee solutions.
- Product Expertise: Conduct coffee tastings and share knowledge to enhance customer engagement.
- Team Collaboration: Work cohesively with colleagues to maintain a positive work environment.
- Operational Excellence: Assist in maintaining the boutique's aesthetic and operational standards.
- Training and Development: Participate in comprehensive training to ensure your success.
What We Offer:
At Nespresso, we provide competitive compensation, including performance-based incentives and a comprehensive benefits package. Our offerings include:
- Competitive Pay: With opportunities for quarterly bonuses.
- Coffee Expertise: Extensive training to become a coffee connoisseur.
- Caring Culture: A supportive environment that values personal growth.
- Career Development: Opportunities to align your career with your personal values.
- Purposeful Work: Engage in meaningful work that positively impacts our community and environment.
What You Bring:
You are a natural people person who thrives in a dynamic retail environment. Your adaptability, punctuality, and resourcefulness enable you to handle challenges effectively. You are available for various shifts, including weekends and holidays, and possess a genuine passion for customer service.
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