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Retail Sales Associate, Chicago

2 months ago


Chicago, Illinois, United States Nestle Operational Services Worldwide SA Full time
About Nespresso

Nespresso is a leading global company that places people and specialty coffee at the heart of its operations. As a certified B Corporation, we are committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team in Chicago. As a key member of our retail boutique, you will be responsible for providing an exceptional customer experience, guiding and assisting customers, and promoting our coffee and machine solutions.

Key Responsibilities
  • Brand Ambassador: Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
  • Customer Service Expert: Provide exceptional customer service, making customers feel valued and eager to return.
  • Product Knowledge and Promotions: Offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
  • Team Collaboration and Respect: Proactively support and collaborate with team members to create a cohesive and successful work environment.
  • Operations and Safety: Maintain our elegant boutique environment, assist with shipments, arrange eye-catching displays, keep the coffee wall stocked, and ensure cleanliness.
Requirements
  • Customer Service Skills: You are inherently a people person and thrive in a customer service environment.
  • Adaptability: You enjoy working in a fast-paced environment, thinking on your feet, and adaptable to change.
  • Availability: You are punctual and available to work open and closing shifts, weekends, and holidays.
  • Problem-Solving: You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.
About Nespresso

Nespresso is a global company that operates in over 80 countries, with a strong presence in the specialty coffee market. We are committed to sustainability, quality, and innovation, and we offer a range of coffee machines and capsules that cater to different tastes and preferences.

What We Offer
  • Competitive Pay: Plus quarterly bonuses for achieving team sales and service goals.
  • Coffee Expertise: You will learn all about coffee and become a coffee expert.
  • Caring Culture: Nespresso is known for a culture that inspires you to be, feel, and do your best, ultimately caring for our people.
  • Growth and Development: At Nespresso, you have an opportunity to build a career that aligns with who you are, and you will be supported in personal development and empowered to take ownership of your career journey.
  • Purposeful Work: As a B Corp, we view coffee as a force for good, and you will enjoy work that is making a positive impact for humans and our planet.