Luxury Hotel Management Lead
2 weeks ago
We are seeking an experienced Front Office Manager to join our team at The Davenport Grand Hotel in Spokane, WA. As a leader in our front desk operations, you will be responsible for delivering exceptional guest experiences, managing a team of front desk agents, and overseeing the efficient daily operations of our front desk.
This is an exciting opportunity to grow your career in hospitality and work in a luxurious and dynamic environment. If you have strong leadership and management skills, excellent communication and interpersonal skills, and are passionate about delivering exceptional guest experiences, we encourage you to apply.
Responsibilities:
- Lead front desk operations, ensuring seamless guest experiences
- Manage human resources functions, including recruiting, selection, orientation, and training
- Develop and implement strategies to improve front desk efficiency and guest satisfaction
Requirements:
- 2+ years of experience in hotel front desk management/supervisory operations or related field
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Read, write, and speak English fluently
- Proficient in hotel management software and Microsoft Office
What We Offer:
- Competitive salary range: $60,000 - $65,000 per year
- Three tiers of medical coverage
- Dental and vision coverage
- Pet insurance
- Tuition reimbursement
- Paid time off (vacation, sick, bereavement, and holidays)
- 401(k) match
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