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Denial Management Specialist
2 months ago
Csi Companies is seeking a highly motivated and detail-oriented Denial Management Specialist to join their team. As a key member of the healthcare team, you will be responsible for investigating health plan denials to determine appropriate action and provide resolution.
Responsibilities- Investigate insurance denials to identify necessary action.
- Correct claims based on denials, complaints, and audits, and rebill using payor-approved processes.
- Determine the need for payor appeals and send individualized appeal letters, monitoring appeals for resolution.
- Adjust denials determined to be appropriate using corresponding adjustment codes.
- Work accounts that meet denial management criteria, coordinating resolution with other departments.
- Log all denials, including actions and resolution, on a denial spreadsheet.
- Identify denial patterns to identify potential process improvements.
- Produce quarterly denial reports.
- High school graduate or equivalent.
- College degree or vocational training in billing or business highly preferred.
- One year of previous experience in professional billing.
- Knowledge and experience working with healthcare insurers and their reimbursement systems, especially Medicare, Medicaid, Workers Compensation, Motor Vehicle, and contract payers.
- A good understanding of CPT, Modifiers, HCPC, ICD-10 codes, and medical terminologies.
- Demonstrated problem-solving ability.
- Ten-key by touch.
- Experience working with EMR systems, including EPIC or CERNER, highly preferred.
Csi Companies is a national workforce solutions firm established in 1994, awarded "Best of Staffing" for 5 years in a row. Based in Jacksonville, FL, Csi Companies provides comprehensive workforce solutions, including recruiting, technology, IT consulting, and staffing for leading businesses and Fortune 500 companies nationwide.
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