Senior Technology Systems Specialist

5 days ago

SaintBauzilledePutois, Occitanie, United States Sarasota County Full time
Job Summary

As a Senior Technology Systems Specialist with Sarasota County, you will be responsible for leading the installation, technical system support, and maintenance of all technology systems that support the Emergency Operations Center (EOC).

Key Responsibilities
  • Lead the technical support, installation, and ongoing maintenance of the E911 system, including circuits, call answering equipment, call transfer equipment, ANI/ALI functionality, E911 telecommunications systems, visual call information, and storage devices.
  • Serve as a point of contact for all configuration and support issues for all technology at the EOC, including computer-aided dispatch (CAD) software with a primary focus on CAD applications and CAD interfaces.
  • Help to support the maintenance of hardware and software infrastructure affecting the Public Safety Radio System and related network connectivity in the EOC.
  • Create and support the development of technical and operational procedures and policies; design system performance data collection processes; implement performance measures and benchmarks, and conduct quality assurance on all related technology components utilized in the EOC.
  • Develop short- and long-term lifecycle planning to optimize system performance and prepare for emerging trends and future operational requirements.
  • Maintain an inventory of 911 Center technology and equipment and certify its use on the system. Act as liaison with governmental and private organizations and promote interoperability between internal agencies and outside systems.
  • Design training manuals or guides and conduct training for new or changing technology components.
  • Participate in the budget process by making recommendations for technology located at the EOC. May be required to complete an independent analysis and conduct research to support recommendations.
  • Perform other duties as assigned by the Enterprise Information Technology Applications Manager, department management, or their designee.
E-Work/Hybrid Work: Currently, this position is eligible to e-work up to 2 days per week. After completing the first six months, contingent on work requirements and other factors, you'll be eligible for this benefit.

CJIS Clearance: The successful candidate will be subject to an extensive background check as part of the hiring process.

Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

About You

To Thrive in This Position
  • Minimum of 4-year related degree with 2 years of related experience.
  • -OR- Bachelor's degree in Computer Science, Information Systems, Business Administration, or other relevant field with 2 years of related experience.
  • -OR- Master's degree with 1 or more years of related experience.
  • -OR- Any equivalent amount of related experience may be substituted for education at the discretion of management.
  • Valid Florida driver's license.
About Everything Else

Starting Pay Range: $38.00 based on experience.

Our interview process may include phone interviews, Microsoft Teams video interviews, and/or in-person interviews.

Required Documents

1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options.

2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation.

Benefits:
  • Enjoy great benefits, including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS), and many more.
  • Choose one of three great medical plans, including one with a $0 premium option, with completed preventative visits.
  • Utilize our award-winning wellness program, including free gyms at multiple Sarasota County Government locations.
  • Enjoy 11 paid holidays, 3 personal days, and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service.
A Different Blend of Voices Prompts Better Conversations, Choices, and Results for Everyone. Sarasota County - Many Voices, One Team.

We celebrate and value the experiences, backgrounds, perspectives, talents, and strengths that make us different.

Our vision is to attract, develop, retain, and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration, and great customer service - internally and externally.

A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call.

Sarasota County prohibits discrimination in all services, programs, or activities. View the complete policy at (keywords: ADA Compliance).

Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.

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