Member Experience Associate

6 days ago


Sylvania, Ohio, United States YMCA of Greater Toledo Full time
Make a Difference as a Member Service Associate

At the YMCA of Greater Toledo, we're seeking a dedicated and customer-focused individual to join our team as a Member Service Associate. As a key member of our staff, you'll play a vital role in ensuring our members have an exceptional experience at our facility.

Key Responsibilities:
  • Provide top-notch customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Promote our programs and services to members, helping them make the most of their Y experience.
  • Assist members with membership options and center details, ensuring they have a clear understanding of our offerings.
  • Work collaboratively with our team to create a welcoming environment for all members.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in customer service is a plus.
  • Familiarity with basic computer software and tools is necessary.

We're looking for someone who is friendly, reliable, and passionate about delivering exceptional service to our members. If you're a team player who is eager to make a difference in the lives of others, we encourage you to apply.



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