Appliance Service Technician
4 days ago
We are seeking a highly skilled and motivated Appliance Service Technician to join our team at GE Appliances. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring the highest level of satisfaction with our products.
Key Responsibilities- Conduct thorough diagnoses and repairs of major appliances in customers' homes
- Promote and sell GE Appliances service contracts, water filters, and other products to customers
- Operate assigned service vans to repair locations in a timely and efficient manner
- Record all activities related to repairs, routes, and other service-related tasks
- Attend training sessions, meetings, and other events to stay up-to-date on the latest repair techniques and industry developments
- Manage maintenance and inventory of assigned service vans
- Meet productivity and efficiency goals while maintaining high levels of customer satisfaction
- Follow safety procedures and maintain a safe working environment
- High School Diploma or General Education Degree (GED)
- At least 1 year of experience in appliance repair, electrical, mechanical, HVAC, or property maintenance
- Ability to diagnose and repair major appliances
- Excellent customer service and communication skills
- Ability to work a flexible schedule with some Saturdays as needed
- Valid state driver's license and successful completion of background check, physical, and drug screen
- CFC Certification within 6 months
- Ability to wear uniform and maintain personal grooming and appearance consistent with GE Appliances values
- Self-directed and solid team player
- Ability to de-escalate situations and rebuild customer confidence in our products
- 6 months of experience in Refrigeration repair
- CFC Certified
- Certification in appliance repair or Associate's degree
- Ability to read and interpret wiring diagrams, schematics, and other service information
At GE Appliances, we value creativity, passion, and innovation. We believe in the power of diverse teams and strive to create a safe and inclusive workplace where everyone can thrive. We offer flexible work arrangements and a commitment to ensuring a safe and inclusive workplace.
We are an Equal Opportunity Employer and participate in E-Verify. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an email to [insert email].
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