Office Assistant
1 day ago
We are seeking a highly organized and detail-oriented Office Assistant to join our team at NYU Langone Island Cardiac Specialists in Garden City. As an Office Assistant, you will provide basic front-desk support for clinical intake operations, including pre-authorizations and certifications. You will also be responsible for greeting patients, answering calls, and directing inquiries to the appropriate person or area.
Key Responsibilities- Provide reception assistance, including greeting patients, answering calls, and directing inquiries to the appropriate person or area.
- Perform pre-authorizations and certifications, excluding surgical procedures.
- Collect and complete patient-related documents, including insurance information and demographic data.
- Assist patients with enrolling in Patient Secure, if necessary.
- Verify patient appointments and maintain the scheduling system to ensure no gaps in scheduling.
- Collect co-pays and balances owed to the institution.
- Scan necessary documents into the intake system.
- Monitor the intake work queue for timely intake completion.
- Assist patients with questions regarding insurance coverage and refer them to the business office contact, if necessary.
- Maintain cooperative and professional relationships with physicians, nurses, and office and clinical staff.
- Perform other duties as assigned.
- High School diploma or equivalent required.
- Excellent organizational, interpersonal, and verbal and written communication skills.
- Strong customer service skills and ability to complete multiple tasks efficiently.
- Knowledge of Microsoft Office, database, and internet applications.
- Light, accurate keyboarding skills.
- 6 months of experience in a physician practice office.
- Knowledge of medical terminology and EPIC Ambulatory.
NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center that offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services.
We are an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information, or any other factor which cannot lawfully be used as a basis for an employment decision.
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