Office Support Specialist

1 day ago


Garden City, New York, United States NYU Langone Health System Full time
Job Summary:

We are seeking a highly organized and detail-oriented Office Assistant to join our team at NYU Langone Health System. The successful candidate will provide exceptional front-desk support for clinical intake operations, ensuring a seamless patient experience.

Key Responsibilities:
  • Provide reception assistance, including greeting patients, answering calls, and directing inquiries to the appropriate individual.
  • Schedule routine appointments, follow-ups, and procedures, ensuring timely and accurate processing.
  • Collect and complete patient-related documents, including insurance information and demographic data.
  • Assist patients with enrolling in Patient Secure and verify demographic information on subsequent visits.
  • Collect co-pays and balances owed to the institution, scanning necessary documents into the intake system.
  • Monitor the intake work queue for timely completion and ensure accurate procedure and diagnosis coding.
  • Assist patients with insurance coverage questions and refer them to the business office contact as needed.
  • Maintain cooperative and professional relationships with physicians, nurses, and office staff.
  • Perform other duties as assigned, including typing routine materials and maintaining files in an organized and up-to-date manner.
Requirements:
  • High School diploma or equivalent required.
  • Excellent organizational, interpersonal, and verbal and written communication skills.
  • Strong customer service skills and ability to complete multiple tasks efficiently.
  • Knowledge of Microsoft Office, database, and internet applications.
  • Light, accurate keyboarding skills.
Preferred Qualifications:
  • 6 months of experience in a physician practice office setting.
  • Knowledge of medical terminology and EPIC Ambulatory.
What We Offer:

NYU Langone Health System is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We offer a competitive salary range of $51,206.56 annually, with opportunities for growth and development in a dynamic and supportive environment.



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