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Lead Cloud Operations Engineer

2 months ago

Durham, North Carolina, United States Fidelity Corp Full time
Job Overview:

The Position

As a pivotal member of our dynamic and diverse software engineering team, you will play a crucial role in the development and maintenance of various environments. Your expertise in cloud management and system administration will be essential in delivering mission-critical infrastructure, ensuring optimal levels of availability, performance, and security. You will engage in system engineering tasks while continuously seeking automation opportunities to enhance the configuration and build-out processes.

Your Skills and Expertise

  • Proficient in automation using multiple scripting languages (Python, Shell scripting, etc.).
  • Experience with infrastructure as code tools (IAM, ARM, Terraform, Chef).
  • Strong grasp of Cloud Computing and DevOps principles, including CI/CD pipelines.
  • Hands-on experience with Kubernetes.
  • Familiarity with observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc.).
  • Skilled in building and operating monitoring, logging, and alerting services for distributed systems at scale.
  • Demonstrated ability to maintain the scalability and resilience of complex environments.
  • Experience in implementing advanced observability practices at scale.
  • Proficient in using modern monitoring tools (DataDog, Prometheus, Splunk).
  • Strong communication skills, capable of engaging both technical and non-technical audiences.
  • Experience with configuration management and infrastructure management systems (Ansible, Chef, Docker, CloudFormation).
  • Familiarity with container technologies (Docker) and orchestration tools (ECS, AKS, EKS preferred).
  • Basic understanding of open-source platforms (Apache, Tomcat, etc.).
  • Experience with cloud technologies across providers (AWS, Azure, GCP).
  • Knowledge of AWS Cloud DevOps services (IAM, VPC, ECS, Lambda, RDS).
  • Working knowledge of databases, both SQL and NoSQL (MongoDB/CouchDB/DynamoDB).
  • Experience with caching databases like Redis.
  • Familiarity with streaming platforms (Kafka preferred).
  • Contribute to defining and implementing a comprehensive reliability and observability strategy to ensure system availability.
  • Integrate technical, procedural, and financial data to enhance efficiency and reduce operational toil.
  • Execute plans for technical standardization and process improvement within the engineering team.
  • Address engineering challenges related to hardware, software, networks, applications, and cloud services.
  • Mentor peers and development teams on building highly available systems.
  • Collaborate with internal teams to establish and maintain Non-Production and Production environment infrastructure and CI/CD initiatives.
  • Identify opportunities to enhance existing automation processes.
  • Monitor the health of production applications.
  • Troubleshoot and resolve CI/CD issues effectively.
  • Collect and report operational metrics for SLA reporting and capacity planning.
  • Strong understanding of Unix-based operating systems (Linux).
  • Extensive experience with containerization technologies in hybrid cloud environments.
  • Cloud and Infrastructure experience is highly valued.
  • Thrive in a fast-paced, results-oriented environment.

The Team

At Fidelity Center for Applied Technology (FCAT), our mission is to drive innovation for Fidelity and our clients, supporting all Fidelity business units. Within FCAT, a dedicated group is exploring how Blockchain technology can transform our current operations and create new product and service opportunities. Our multidisciplinary team comprises software engineers, researchers, designers, product managers, and security experts, all working collaboratively on various initiatives.

Certifications:

Category: Information Technology

Fidelity embraces a hybrid working model that balances remote work with in-person collaboration to meet both associate and business needs.