Phlebotomy Team Lead

4 weeks ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

Job Description:

Phlebotomy Lead Role

The Phlebotomy Lead is a working supervisor, responsible for the day-to-day performance, organization, and scheduling of staff assigned to centralized phlebotomy. This role ensures that services provided in the department meet customer expectations and laboratory policies.

Key Responsibilities:

  • Assists in the hiring, training, and evaluation of phlebotomy service personnel.
  • Teaches phlebotomy procedures to less-skilled personnel.
  • Provides coaching and performance improvement plans for team members who are not meeting standards.
  • Assists with communication and problem-solving both intra- and interdepartmentally.
  • Performs all the duties of a phlebotomist.
  • Assists in providing for adequate staffing for phlebotomy services.
  • Provides coverage during phlebotomy absences and vacations.
  • Assists with revising and updating the phlebotomy training program.
  • Assists with maintaining and writing policies and procedures relating to phlebotomy services.

Requirements:

  • High School diploma or equivalent.
  • One year of experience.
  • Previous supervisory skills.
  • PBT (ASCP) or equivalent certification.

About Northwestern Medicine:

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.



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