Phlebotomy Specialist

1 month ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

The Phlebotomy Specialist will provide expert phlebotomy services and demonstrate excellent customer service and communication skills. The ideal candidate will have the ability to function as part of a highly effective team that consistently puts "Patients First".

Responsibilities:
  • Performs phlebotomy and other lab specimen collections per age-related standards and in accordance with departmental policies, protocols, and procedures.
  • Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/healthcare errors.
  • Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab services.
  • Processes specimens in a timely manner to ensure stability and integrity of samples, including labeling, centrifuging, aliquoting, freezing, and packaging specimens for transport in accordance with established protocols and policies.
  • Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair.
  • Maintains a safe work environment, holds self-accountable for safe work practices, including adhering to biohazard waste procedures and ensuring proper storage and timely pickup of biohazardous waste.
  • Performs lab-related clerical duties, including but not limited to order entry, verification of test result receipt, patient information retrieval, and utilization of email, medical record systems, handheld, and desktop devices.
Qualifications:
  • High School diploma or equivalent.
  • Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification.


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