Admitting Coordinator
2 weeks ago
We are seeking a highly skilled Admitting Coordinator to join our team at Guidehouse. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients and their families, ensuring accurate and efficient registration processes, and maintaining the highest level of professionalism in a fast-paced environment.
Key Responsibilities- Provide excellent customer service to patients, families, and healthcare providers
- Accurately and efficiently register patients, collect necessary information, and verify insurance benefits
- Escalate complex registrations to experienced team members and perform real-time insurance eligibility and benefits verification
- Collect patient signatures and information at the point of service and perform collections and cashiering functions
- Work assigned shifts, including 12-hour shifts, 8-hour shifts, 1st, 2nd, and 3rd shifts, rotating holidays and weekends
- Serve as preceptors/trainers to orientees and mentors to new associates
- Perform other duties as assigned
- High School graduate or equivalent
- One year or more relevant experience in a medical/hospital/clinical setting or customer service setting
- One year of hospital Patient Access experience, Customer Service experience, Data Entry experience, or familiarity with Health Plans/Insurances
- Bilingual
Guidehouse offers a comprehensive total rewards package, including competitive compensation, flexible benefits, and opportunities for professional growth and development.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
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