Admitting Coordinator, Emergency Department
6 days ago
We are seeking a highly skilled Admitting Coordinator to join our team at Guidehouse. As an Admitting Coordinator, you will be responsible for providing exceptional customer service to patients and their families, ensuring accurate and efficient registration and check-in processes, and collecting necessary patient information and insurance documentation.
Key Responsibilities- Provide excellent customer service to patients and their families
- Perform accurate registration, arrival, and check-in functions
- Collect and verify patient, demographic, and insurance information
- Escalate complex registrations to experienced team members
- Perform real-time insurance eligibility and benefits verification
- Verify insurance benefits and collect patient portions
- Perform collections and cashiering functions
- Ensure compliance with department requirements
- Work assigned shifts, including rotating holidays and weekends
- Serve as preceptors and trainers to orientees
- Perform inpatient admission admitting duties
- High school graduate or equivalent
- One year or more relevant experience in a medical/hospital/clinical setting or customer service setting
- One year of hospital patient access experience
- One year of customer service experience
- Data entry experience
- Familiarity with health plans and insurances
- Bilingual
Guidehouse offers a comprehensive total rewards package, including competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, dental, and vision insurance
- Personal and family sick time and company-paid holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental leave
- 401(k) retirement plan
- Basic life and supplemental life
- Health savings account, dental/vision, and dependent care flexible spending accounts
- Short-term and long-term disability
- Tuition reimbursement, personal development, and learning opportunities
- Skills development and certifications
- Employee referral program
- Corporate-sponsored events and community outreach
- Emergency backup childcare program
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