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IT Solutions Analyst II
2 months ago
EMBRACING OUR PRINCIPLES
All team members are guided by Our Principles. These Principles serve as the cohesive foundation of our organization. We aim to ensure that every decision we make and every action we take reflects Our Principles.
We believe that applying Our Principles in practice yields enduring benefits for all our team members, stakeholders, and the communities we serve.
THIS IS NOT A REMOTE POSITION
POSITION OVERVIEW
The IT Solutions Analyst II, under the supervision of the IT Manager, is an active role that supports and delivers solutions that contribute to the realization of our organizational objectives.
This role necessitates highly proficient written and verbal communication skills, the capability to generate results in collaboration with the IT Product Owner, the ability to swiftly grasp new information, and apply business insights to various projects.
This position will be accountable for assessing, analyzing, and evaluating business systems and requirements. The individual will depend on their own expertise and judgment to plan and execute assigned tasks. A certain degree of creativity and independence is essential.This role also entails performing minor project management responsibilities, demonstrating the ability to adhere to guidance and standards, and fulfilling commitments.
KEY RESPONSIBILITIES
Acts as a bridge between the application team and the user community, responsible for facilitating communication, coordinating system enhancements, and providing production support.
Collaborates with stakeholders to comprehend business requirements.Supports application development teams and processes on various projects.
Drafts detailed user stories and associated acceptance criteria.
Works with QA and IT Product Owners to create and execute test cases to ensure quality deliverables.
Responsible for collaboration across multiple functional teams.
Delivers business value through innovative and effective strategies.
Operates with minimal supervision.
Stays updated on technological advancements by engaging in educational opportunities; reading professional literature; maintaining personal networks; participating in professional organizations.
Handles consumer and customer data responsibly in accordance with applicable policies and procedures.Reviews and adheres to data privacy practices, policies, and guidelines.
Other responsibilities as assigned.
REQUIREMENTS
Bachelor's degree from an accredited four-year institution; plus 3+ years of relevant experience or an equivalent combination of education and experience.
Technical Skills
3+ years of experience in implementing and supporting enterprise business applications.
Proficiency with SQL or other relational database technologies.
Familiarity with the Software Development Lifecycle.
Understanding of enterprise application integration and SOA Principles.
Experience with XML, JSON, and Schema.
Soft Skills
Capable of leading enhancement design sessions for small cross-functional teams.
Effectively communicates complex concepts in a clear and concise manner both verbally and in writing.
Excellent ability to manage multiple tasks or projects simultaneously.
Highly organized; able to organize and assimilate large volumes of complex information.
Strong interpersonal skills.
Commitment to quality and ability to follow guidance and standards.
Ability to manage multiple tasks and prioritize work effectively.
Familiarity with Agile methodologies.
To perform this role successfully, an individual must be able to execute each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
CERTIFICATES, LICENSES, REGISTRATIONS*Preferred CSM, CSPO
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the role.
While performing the duties of the role, the associate is required daily to analyze and interpret data, communicate, and remain stationary for a significant portion of the workday; and frequently access, input, and retrieve information from computers and other office productivity devices.
The associate is regularly required to move about the office and corporate campus. The associate may occasionally need to travel to other sites for business purposes. The associate must frequently lift up to 10 pounds and occasionally lift up to 25 pounds.WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this role.
While the job is generally performed in an office setting, the associate may occasionally be exposed to wet and/or humid conditions, areas with moving mechanical parts, fumes, toxic or caustic chemicals, and outside weather conditions.
The noise level in the office environment is typically quiet, but the associate may occasionally encounter loud noise levels.
Minimal travel is required for this position (up to 20% of the time and on a domestic basis).TRAVEL REQUIREMENTS
Minimal travel is required for this position (up to 20% of the time and on a domestic basis).
The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.
TOTAL REWARDS
Our Total Rewards package is a vital part of how we recognize our associates' contributions as well as attract, retain, and reward the most qualified employees.
We are committed to providing a fair and competitive compensation structure that includes base pay and performance-based rewards, where applicable.
Compensation is based on various factors including, but not limited to, skill set, experience, qualifications, and job-related requirements. Our benefits include medical, dental, and vision coverage along with wellness programs, retirement plans, paid leave, and much more. To learn more about these programs and many more, take a tour of our Benefits Page at.
