Account Manager
3 weeks ago
Job Title: Account Manager
Location: Rohnert Park, CA
Job Type: Full-time
Job Description: As a key member of the LHH team, the Account Manager plays a vital role in driving business growth and customer satisfaction. This role requires a strong background in HVAC/Plumbing services, with a focus on sales and project management.
Key Responsibilities:
- Develop and maintain strong relationships with clients, identifying new business opportunities and growing existing accounts.
- Collaborate with internal teams to deliver exceptional customer service, ensuring timely and effective execution of work orders and service agreements.
- Generate leads for larger projects, working closely with sales management and project managers to drive business growth.
- Analyze sales opportunities to ensure alignment with company capabilities and business plans.
- Conduct regular customer visits, participate in job walks, and build strong relationships across the organization.
- Utilize CRM systems to maintain accurate customer activity records.
- Participate in contract and work-in-progress review meetings.
- Represent LHH at industry events.
Qualifications:
- Bachelor's degree in Mechanical Engineering, Business Administration, or Construction Management preferred.
- 5 years of experience in facilities services or specialty MEP contracting, with a focus on design, sales, and project management.
- Strong interpersonal, organizational, communication, and task management skills.
Compensation and Benefits:
- Competitive salary ranging from $75,000 to $120,000 per year.
- Quarterly bonuses based on performance.
- Car allowance of $650 per month.
- Comprehensive benefits package including health insurance, retirement plans, and more.
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