Patient Access Coordinator
1 week ago
We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Hudson Hospital & Clinic. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our hospital. Your primary responsibilities will include performing check-in, registration, and scheduling functions, as well as addressing inquiries via telephone, email, or fax.
Key Responsibilities- Perform patient registration and check-in functions, ensuring accurate and timely completion of necessary paperwork and documentation.
- Coordinate with healthcare providers and staff to schedule appointments and procedures, ensuring seamless communication and coordination.
- Respond to patient inquiries and concerns in a professional and courteous manner, providing accurate and timely information.
- Utilize the Care Model Process (CMP) guidelines to ensure compliance with hospital policies and procedures.
- High School diploma or equivalent required; two years of customer service experience in a hospital or medical clinic setting, or a formal training program in medical reception or customer service, preferred.
- Two-year degree in a related field is a plus.
Hudson Hospital & Clinic offers a competitive benefits package, including:
- Health, vision, and dental insurance
- 403b retirement program
- Competitive paid time off (PTO)
- Short-term disability pay, long-term disability, and life insurance options
- Flexible spending accounts (FSAs)
- Education reimbursement
- Employee assistance programs (EAP) and employee well-being programs
- Free parking
- Employee recognition and rewards
Hudson Hospital & Clinic is part of HealthPartners, a comprehensive healthcare system serving over 1.2 million patients across Minnesota and western Wisconsin. With a team of around 430 employees, more than 70 providers, and 25 volunteers, we offer a full range of hospital, primary, and specialty care services. We are an award-winning hospital, located just off I-94 between the Minnesota and Wisconsin border, where you'll find exceptional, personalized care at Hudson Hospital & Clinic. Join us and become a partner for good, helping to improve the health and wellbeing of our patients, members, and the community we serve.
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