Service Operations Lead, Digital Solutions

1 week ago


Pleasanton, California, United States Abbott Full time
Key Responsibilities
  • Development and execution of support-based strategies for new product rollout.
  • Responsible for investigating and resolving escalated customer problems.
  • Establish a comprehensive support strategy and roadmap in partnership with the HF Digital team.

In addition to these responsibilities, you will also:

  • Grow and manage a team to execute on the service roadmap.
  • Participate in blameless postmortems on critical incidents.
  • Partner with the engineering support team for rapid resolution of issues.

The estimated salary for this position is $144,100.00 – $288,300.00, based on the location and job requirements.



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