Dev Ops Manager, Digital Solutions

3 weeks ago


Pleasanton, California, United States Abbott Laboratories Full time
About Abbott Laboratories

As a global healthcare leader, Abbott Laboratories helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

Career Opportunities

We offer a wide range of career opportunities that allow you to grow, learn, and care for yourself and your family. As a Service Dev Ops Manager, you will play a critical role in establishing and executing a support strategy for the Heart Failure Division Medical Device Mobile and Cloud Digital Software portfolio.

The Role

You will lead a team of engineers that partners with our frontline Service and Engineering teams in delivering solutions to customer problems. This position works out of our location in Pleasanton, CA, in the Heart Failure division. In Abbott's Heart Failure (HF) business, we're developing solutions to diagnose, monitor, and manage heart failure, allowing people to restore their health and get on with their lives.

Responsibilities
  • Development and execution of support-based strategies for new product rollout
  • Investigating and resolving escalated customer problems
  • Establishing a comprehensive support strategy and roadmap in partnership with the HF Digital team
  • Growing and managing a team to execute on the service roadmap, design, development, and testing of select new products
  • Maintaining knowledge of new trends and products in the appropriate markets
  • Evaluating the current tiers of service of our applications, reliability standards, and practices to define steps to continuously improve on them
Requirements

To be successful in this role, you'll need a strong software engineering background in a highly secured environment and have DevOps experience. You'll also need technical knowledge in highly complex and critical software systems.

Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a relevant field
  • 8+ years of work experience in Dev ops field
  • Previous management experience
  • Exposure to cloud development and deployment technologies, including containerization, infrastructure as code, and multi-cloud configurations
  • Deep understanding of DevOps Best Practices
Salary

The estimated salary for this position is between $144,100.00 and $288,300.00 per year, depending on the location.


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