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Environmental Services Department Manager
2 months ago
Job Summary:
Kettering Health is a leading healthcare organization committed to delivering exceptional patient care and service excellence. We are seeking a highly skilled and experienced Environmental Services Team Lead to join our team.
Key Responsibilities:
- Oversee the customer service operations of the Environmental Services Department, ensuring a high level of satisfaction among patients, visitors, and staff.
- Lead by example, demonstrating excellent customer service skills, effective communication, and strong problem-solving abilities.
- Assist Environmental Services staff in performing routine and periodic cleaning procedures, providing technical and personal support as needed.
- Conduct Quality Assurance checks to ensure compliance with established standards and protocols.
- Train new staff members as needed, promoting a culture of continuous learning and improvement.
- Assist in managing work areas during periods of employee shortages, ensuring seamless operations and minimal disruption to services.
Requirements:
- High school diploma or equivalent preferred.
About Kettering Health:
Kettering Health is a not-for-profit healthcare system serving southwest Ohio. We are committed to transforming the healthcare experience through high-quality care, innovative services, and a patient-centered approach.
