Hotel Butler, Caesars Tower
5 hours ago
About the Role:
The Hotel Butler is a key member of our team, responsible for delivering exceptional guest experiences at Caesars New Orleans. As a trusted advisor, you will provide personalized service, expert recommendations, and arrange exclusive experiences for our discerning guests.
Key Responsibilities:
- Work closely with other departments to maintain the highest standards for our guests and their experiences
- Anticipate and meet the needs of our guests, ensuring seamless and memorable stays
- Coordinate with hotel teams to ensure every detail is perfect, from check-ins to departures
- Provide exceptional service, including serving meals, tea, and cocktails to guest rooms
- Assist dignitary guests with unpacking, packing, and wardrobe needs
- Arrange for personal services, such as haircuts, manicures, and massages
- Maintain the hospitality and cleanliness of the Hotel Lobby and guest sitting areas
Requirements:
- High school diploma or equivalent preferred
- Minimum 3-5 years experience as a Butler or in Food and Beverage or a related field at a 5-star luxury hotel
- Excellent guest service, anticipatory skills, attention to detail, and discretion required
- Ability to work under pressure and have strong organizational skills
- Display a polite and professional attitude
- Must possess excellent oral and written communication skills
- Must possess excellent interpersonal and problem-solving skills
- Must be able to work any day of the week and any shift
- Must present a well-groomed appearance
- Ability to read, write, and speak in English
About Us:
Caesars New Orleans is a destination property in the heart of the city, committed to delivering extraordinary experiences for our guests. We are a team that goes all-in on our guests, and we want you to join us in creating spectacular worlds that immerse, inspire, and connect.
Benefits:
- Free Downtown Team Member Parking
- Discounted Monthly Bus Passes
- Free Team Member Assistance Program
- Team Member Discounted Hotel Room Rates
- Fun and Free Team Member Events
- Discount Program within Caesars Partner Network
- Tuition & Student Loan Debt Repayment Assistance
- First Time Homebuyer Program
- Child Care Assistance Program
- 401k Matching
Equal Opportunity Employer:
Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
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