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Housekeeping Team Member, Caesars New Orleans
2 months ago
About the Role:
We are seeking an experienced Hotel Housekeeper to join our team at Caesars New Orleans. As a Housekeeping Team Member, you will play a vital role in ensuring our guests have a welcoming and comfortable hotel stay.
Responsibilities:
- Ensure guests have a clean and comfortable room, including making beds, dusting furniture, vacuuming carpet, and cleaning bathrooms.
- Gather special preferences from guests and log them into the system to personalize future return visits.
- Maintain an upbeat and positive demeanor in all interactions, as well as maintaining composure in handling difficult interactions.
- Change bed linen, dust all surfaces, vacuum, remove trash and dirty linens.
- Replenish all guest amenities, including tissue, shower products, coffee, condiments, cups, and glassware.
- Ensure all guest amenities are in good condition and placed according to standard.
- Load attendant carts with supplies and keep linen closets clean and organized.
- Complete each room checklist in a timely and efficient manner.
- Familiar with proper use of cleaning chemicals and equipment.
- Follow safety, security, and OSHA guidelines properly.
- Handle any biohazard linens according to procedures.
- Report any maintenance issues to the supervisor.
- Proper handling of lost/found articles.
- Comply with Louisiana Gaming Commission Regulations and procedures.
- Comply with company regulations, policies, and procedures.
- Act as a role model to other team members and always present oneself as a credit to the Company, encouraging others to do the same.
- Perform all other related and compatible duties as assigned.
Qualifications:
- Must be at least 21 years of age or older to work at a casino hotel.
- At least 3 years of Housekeeping experience preferred.
- Must be able to speak, read, and write in English to provide personalized service to guests.
- Ability to work in a flexible schedule, allowing for changes in assignments and priorities depending on the needs of the company.
- Ability to work independently as well as part of a team.
Physical, Mental, and Environmental Demands:
- Must be able to lift 50 pounds.
- Must be able to work with cleaning chemicals.
- Must be able to use elevators and stairs frequently and work in a high-rise hotel.
- Must be able to push and pull 150-pound carts.
- Ability to stand for long periods of time.
- Frequent pushing, pulling, bending, and walking.
- May be subject to a smoking environment, moderate noise, and bright lights.
- Ability to use cleaning products in a safe manner.
- Ability to work as part of a team in an efficient manner.
- Ability to work under time pressure in a disruptive environment.
- High School Degree or GED equivalent preferred.
