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Sales Counter Representative
2 months ago
National Performance Warehouse is on the lookout for a detail-oriented and skilled Sales Counter Representative to enhance our operations.
The perfect candidate will exhibit a proactive approach and deliver outstanding customer support while providing clients with prompt and precise updates regarding their orders. Additionally, this role will contribute to our sales initiatives by nurturing existing customer relationships and discovering new clientele.
About National Performance Warehouse:
National Performance Warehouse stands as a prominent independent distributor in the automotive aftermarket sector. With a workforce exceeding 500 employees and over 50 owner-operated locations across 16 states and Canada, our network comprises both retail outlets and distribution centers. Established in 1969, NPW has expanded significantly through a blend of strategic acquisitions and organic growth.
Key Responsibilities:
- Possess a minimum of one (1) year of experience in inside sales or customer service.
- Demonstrate comprehensive knowledge of the automotive sector.
- Exhibit exceptional customer service and communication abilities.
- Maintain excellent telephone etiquette.
- Bilingual proficiency in English and Spanish is advantageous.
- Display a positive and professional demeanor.
- Address customer inquiries through various channels including web, email, and phone.
- Ensure timely processing of customer orders in alignment with established Service Level Agreements.
- Develop new accounts through client referrals or proactive outreach to potential customers.
- Provide accurate quotes and order details to clients.
- Showcase product knowledge effectively.
- Offer technical support, troubleshoot issues, and propose solutions to customer challenges.
- Perform additional tasks as assigned by the Warehouse Manager.
Physical Requirements:
- Ability to occasionally lift a minimum of 50 lbs.
- Consistently lift or carry 10-20 lbs.
Employee Benefits:
- Paid Time Off
- Health Benefits
- Employee Purchase Program
- Weekly Pay
- 401K
- Opportunities for Advancement
If you are seeking a rewarding career with opportunities for growth, National Performance Warehouse is the right choice for you.
We maintain a drug-free workplace. Qualified candidates must successfully complete a pre-employment drug screening.