Service Support and Scheduling Coordinator
2 weeks ago
At DOC Services Inc., we're seeking a highly organized and detail-oriented Service Support and Scheduling Coordinator to join our team. In this role, you'll play a critical part in ensuring the efficient delivery of services to our customers.
Key Responsibilities- Coordinate service calls and dispatch field technicians to customer sites
- Review and verify service call details for accuracy and billing purposes
- Communicate with customers and team members to resolve issues and provide updates
- Develop strong relationships with field technicians and coworkers to ensure seamless service delivery
- Provide exceptional customer service and support
- Ability to prioritize tasks in a fast-paced environment
- Excellent verbal and written communication skills
- Strong computer skills with Microsoft Office and other company-related software
- High school diploma or equivalent required
- Customer service experience preferred
- Comprehensive benefits package, including health, dental, and vision insurance
- Strong 401(K) match and ongoing training opportunities
- Paid time off and a supportive work environment
DOC Services Inc. is an Equal Opportunity Employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment for all employees.
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