Service Support and Scheduling Coordinator

2 weeks ago


North Little Rock, Arkansas, United States DOC Maintenance Inc Full time
Job Overview

At DOC Services Inc., we're seeking a highly organized and detail-oriented Service Support and Scheduling Coordinator to join our team. In this role, you'll play a critical part in ensuring the efficient delivery of services to our customers.

Key Responsibilities
  • Coordinate service calls and dispatch field technicians to customer sites
  • Review and verify service call details for accuracy and billing purposes
  • Communicate with customers and team members to resolve issues and provide updates
  • Develop strong relationships with field technicians and coworkers to ensure seamless service delivery
  • Provide exceptional customer service and support
Requirements
  • Ability to prioritize tasks in a fast-paced environment
  • Excellent verbal and written communication skills
  • Strong computer skills with Microsoft Office and other company-related software
  • High school diploma or equivalent required
  • Customer service experience preferred
What We Offer
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Strong 401(K) match and ongoing training opportunities
  • Paid time off and a supportive work environment

DOC Services Inc. is an Equal Opportunity Employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment for all employees.


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