New Car Sales Representative

4 weeks ago


Hyattsville, Maryland, United States DARCARS Automotive Group Full time
Job Description

DARCARS Automotive Group is seeking a highly skilled New Car Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling new and used cars, providing exceptional customer service, and achieving sales goals.

Key Responsibilities:

  • Conduct business in a professional and ethical manner
  • Follow DARCARS approach to selling, including greeting customers with a welcoming attitude and listening to their needs
  • Describe operations and features of vehicles matching customer's needs via in-person or virtually
  • Suggest optional equipment, features, warranties, for customer to purchase
  • Correctly compute and quote sales price
  • Work with finance team to obtain financing, as needed
  • Complete all necessary paperwork
  • Arrange for delivery and registration of the vehicle
  • Address all customer concerns and ensure customer is satisfied
  • Maintain solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
  • Develop and maintain future prospect and customer follow-up system
  • Participate in all required brand and DARCARS training
  • Utilize and familiar with online digital retailing selling tools
  • May be required to use video tools to assist customers virtually with car buying process

Requirements:

  • Strong communication skills with both customers and DARCARS employees
  • Ability to speak multiple languages (Spanish and Chinese) is a plus
  • Demonstrated commitment to customer service
  • Comfortable using video tools, Facetime, etc., to assist customers
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Previous sales experience preferred but not required
  • Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
  • Be able to work in a fast-paced environment
  • Be a team player
  • Must be able to work a flexible schedule, evenings and weekends
  • Must have a valid driver's license and acceptable safe driving record
  • High school diploma or equivalent (GED)
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screen (background)

Benefits:

  • Insurance: medical, vision, dental
  • Short-term and long-term disability plans
  • Life Insurance
  • 401(k)
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives
  • Internal career advancement opportunities


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