IT Support Specialist

6 days ago


Rochester, Michigan, United States Integrated Resources, Inc Full time

We are seeking a highly skilled IT Support Specialist to join our team at Integrated Resources, Inc. This role involves providing exceptional technical support for our employees and ensuring the smooth operation of our computer systems.

About the Job

The ideal candidate will have a strong background in IT support, excellent communication skills, and the ability to work effectively in a fast-paced environment. As an IT Support Specialist, you will be responsible for troubleshooting and resolving technical issues, providing training and support to employees, and collaborating with our IT team to identify and implement process improvements.

Key Responsibilities

  • Provide technical support for desktops, laptops, printers, and other computer hardware and software.
  • Troubleshoot and resolve technical issues, including those related to network connectivity, email, and software applications.
  • Develop and deliver training sessions to employees on new technologies and systems.
  • Collaborate with our IT team to identify and implement process improvements.
  • Assist with the maintenance and upgrade of our computer systems and infrastructure.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 2 years of experience in IT support, preferably in a healthcare or financial services organization.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.

Salary and Benefits

The salary for this position is $65,000 per year, plus benefits including medical, dental, and vision insurance, 401(k) plan, and paid time off.

Why Join Us?

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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