Desktop Support Specialist
3 weeks ago
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.
Job Description:
As a Desktop Support Specialist at ApTask, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. You will also document, maintain, upgrade, or replace hardware and software systems, and support and maintain user account information including rights, security, and systems groups. Additionally, you will train employees, identify, analyze, and repair product failures, order and replace parts as needed, and escalate problems and issues to a higher level of support if unable to resolve.
Requirements:
3-6 years' experience supporting PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus. A+ certification is a plus, experience a minimum of 3 years.
What We Offer:
Non-benefitted (other than those mandated under state or federal law). Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
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